IT Help DESK required for outsourcing in Qatar
IT Help DESK required for outsourcing in Qatar
We are looking for 12 IT help desk for outsourcing in Qatar for 3 years contract.
Qualifications:
• 2 Years experiences in Client support (Helpdesk) field.
• CCNA Certified or higher or equivalent certificate.
• MCITP certifications on Windows 7 or higher or other Microsoft equivalent certificate.
• The candidates recommended be Fluent in Arabic & English ‐ written and spoken.
• Good communication skills, both written and verbal and the ability to work independently with a client.
• We can waive the CCNA / MCITP Certificates if the experience is more than 2 years or the candidates have academic / Bachelor degree.
Roles and Responsibilities:
The IT Client Support Technicians shall install all hardware/ software and provide
Services to the customers.
Recording request from the client in the helpdesk system, and making sure that all needed data is entered correctly in the helpdesk systems .
Keeping track of all incidents call through helpdesk system and solve all incidents related to end user equipment and end user issues.
Please do NOT send CV if you don’t have the above qualifications.
Those interested please send the CV to hr@pisquare-its.com and put (IT HELP DESK FOR OUTSOURCING in Qatar) in the subject line.
Important note: those who will join should be able to start the working within 2 weeks from signing the contract.