Aramex  Jordan is looking to hire

Aramex is where innovation takes place

GSO/2016/7 Jordan
Contact Center Executive

Job Description:
To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers

Minimum Requirements:
• English proficiency • Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook) • Phone Handling Skills

Qualifications Needed:

Experience Needed:
Fresh graduates

Job Responsibilities:
Major duties include but not limited to, • Handle Incoming Phone Calls • Resolve standard customers requests and route issues that require follow-up to Customer service Team • Communicates customer inquiries/messages/feedback to teams and sales owners • Provide satisfactory service to customers