Zain Jordan is looking to hire
ZAIN5114 – Technology & Product Development Team Member
HOW
You will be responsible for :-
- Participating in analyzing concepts produced by Marketing and Business Development functions, in order to identify new products/ services technical requirements.
- Contributing in translating concepts to technical terms on all related systems and applications such as CRM, ERP, and Oracle…etc., in order to guarantee functionality and seamless delivering of services.
- Facilitating communications between Marketing and Business Development functions and technical teams (IT and Network), in addition to following up on technical issues effecting customers, in calibration with other technical departments.
- Suggesting new ideas for products, services, and initiatives that will decrease churn, maintain customer retention, and increase customer acquisition, and communicating them with the team.
- Participating in designing testing scenarios, performing tests and troubleshooting for existing and newly developed products including pre-launching testing in order to guarantee product technical functionality, and monitoring products performance throughout product the life cycle.
- Performing other duties related to the job as assigned by the direct supervisor.
WHAT DO I NEED?
- You will be required to have Bachelor’s degree in telecom Engineering , IT and related fields background
- You shall have 2 years of relevant experience.
Soft Skills
- Highly developed communication and reporting skills.
- Hardworking & team player .
- Self motivated.
- Accountability and commitment.
- Analytical thinking