UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. For its local team, UNRWA is seeking to employ a qualified:

Area Loan Supervisor at Microfinance Department
for Madaba

Vacancy Announcement Number MD- 13 – 2017
Contract Status       Fixed Term Appointment with one year probation
Contract Duration  1year contract (extendable)
Grade    13
Benefits
Monthly Salary JD 773 & 500 Fils. Other benefits include Provident Fund contribution (15% of basic salary paid by the Agency), medical insurance and 30 days of annual leave. Dependency benefits are subject to eligibility.
Department    Microfinance Department
Duty Station     Jordan Field
Issue Date        02 Aug 2017
Deadline for Applications    08 Aug 2017

Place in the Organisation
Is responsible to the Branch Manager

Primary Duties and Responsibilities
·         Supervises and monitors the activities of the Loan Officers of branch office (not less than six and up to 10) ensuring that they meet their work schedules, properly monitor their clients and meet an acceptable standard of productivity and repayment rate;
·         Trains Loan Officers and provides technical advice and guidance through regular meetings and revision of their activities;
·         Promotes the programme in designated region of responsibility and finds new market opportunities for additional outreach;
·         Ensures that approved borrowers comply with all the necessary legal procedures and complete their obligations to provide post-dated cheques to guarantee the loan;
·         Visits the business of the applicants to evaluate their assets, working capital requirements, reputation and reliability and makes recommendation as appropriate;
·         Follows up due and late repayments with Loan Officers, through group meetings and individual counseling, in order to solve credit and performance problems in the field ;
·         Prepares monthly progress and performance repots in the area s/he supervises;
·         Performs such other duties as may be assigned.

Minimum Qualifications
·         University degree in Accounting, Economics, Finance, Banking,  Business Administration, or other related discipline;
·         Training in sales, marketing, finance, community or economic development;
·         Ability to operate standard computer software used by the Agency;
·         Three years of experience in management, administration or development of the financial administration of loan programme.
·         Good command of spoken and written English and Arabic.

Competencies
·         Knowledge and understanding of Microfinance;
·         Ability to act as a role model, anticipate, plan for change and communicate a vision to a team;
·         Ability to supervise and coach staff to achieve results-based targets;
·           Ability to identify and manage problems that face team members;
·           Ability to develop product appreciation by customers; and to respond promptly and respectfully customer related issues;
·           Detail oriented;
·           Accuracy;
·           Accountability.

Desirable Qualifications
·         Experience in income generation activity and revolving loan schemes.

Equivalency
When the minimum requirements are not fully met, the concerned Director may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Additional Information
Possession of a valid driving license is required, as the incumbent of this post is required to travel frequently in the field in performance of his/ her duties.

How to Apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.

General Information
UNRWA encourages applications from qualified and experienced women.

UNRWA welcomes applications from qualified candidates with disabilities.

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Date of issue: 02 Aug 2017