وظائف شاغرة مميزة لدى شركة امنية

Job description

1.1. Job purpose

To manage, direct and open new number of accounts, and maintain the relationship needed to ensure target goals are met and customer satisfaction.

1.2. Responsibilities

Acquire, retain and grow the portfolio of accounts .
Achieve new sales target.
Ensure clients satisfaction.
Use Sales Force System ”Sales Reporting System” to record the accounts acquiring progress.

1.3 Requirements

Education: Bachelor Degree in Business Administration or any other related field.
Work Experience: a minimum of 2 years in sales, telecom experience or IT background.

2.1 Knowledge of:

Telecom knowledge.
Smart phones and handsets applications and settings.
Products & Services Knowledge: Umniah Products and Services (functionality, price, availability), Umniah packages (products included, price, availability), Subscription terms and conditions.
Market Knowledge: Umniah’s Competition, Mobile Telecommunications Industry, Consumer behavior and consumer segments, Distribution channels, Local Culture.

2.2 Skills in:

Selling Techniques
Telesales
Consultative Selling, Negotiation techniques, Deal Structuring, Persuasion and Deal Closing, Cross and Upselling Techniques
Risk Management
Risk assessment techniques, Mitigation techniques, Risk probability and estimation
Customer Care
Problem solving techniques, Agent utilization tools & techniques, Customer care channels, Customer care applications, Lead generation and referral
Good command in MS Office applications
Excellent command of English language writing and speaking

2.1 Work environment: field job “outdoor customers’ visits”.