وظائف شاغرة جديدة لدى البنك العربي
Job description
Accountabilities & Key Roles:
-
- Provide corporate clients with professional and high quality services that meet clients’ requirements and exceed their expectations.
- Identify corporate clients’ needs and fulfill them with proper bank products and services.
- Handle and manage corporate clients’ requests, inquiries, calls and emails related to their accounts, products, and services in a proper and professional manner, while referring them to respective RM/CMTF-RM whenever needed.
- Resolve client complaints/ service issues either directly or in coordination with relevant teams and follow cases through to resolution.
- Cross-sell and promote bank’s services and products. Maintain sufficient knowledge of Cash Management and Trade Finance services.
- Receive client (e.g. Trade Finance) requests applications and fulfil them in an accurate, timely and professional manner.
- Contact corporate clients to advise on readiness of delivery items (certificates, cheque books, LG’s…) and returned cheques.
- Efficient handling of custody items, and keys as per custodian matrix and relevant P&P.
- Achieve country branches’ CIB targets as per the annual budget set and agreed on.
Job Requirements:
Education:
Bachelors degree business administration from a recognized university.
Experience:
Minimum three years of banking experience.
Competencies:
-
- Fluent in English and Arabic
- Full awareness of bank’s products, services, P&P, rules and regulations.
- Full awareness of Cash Management Trade Finance services.
- Strong sales and services orientation.
- Excellent communication, negotiation, and interpersonal skills.
- Excellent computer skills.
- Problem solving skills.
- https://www.linkedin.com/jobs/view/623285115/?eBP=NotAvailableFromVoyagerAPI&refId=b2711d08-95d3-4bba-bcf5-a88b02f4005c&trk=d_flagship3_search_srp_jobs&lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_jobs%3BKFOtusTqTnSGve5MUKFB5w%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_search_srp_jobs-A_jobssearch_job_result_click&lici=LeJwJsPnQrmRur4BxAKshw%3D%3D