• Responsible for the recruitment/hiring process by sourcing candidates, screening resumes, scheduling interviews,  performing background checks, and issuing employment contracts etc.
• Coordinates with the Senior Managers the onboarding process for new employees
• Develops  plans for future personnel hiring procedures and goals
• Coordinates the planning of training programs with Arlington HR.

• Supports managers with the selection and contracting of external training programs and consultants
• Ensures all compliance requirements are met according to the Jordan Labor Law
• Keeps current on any compliance changes to regulations or rules
• Responds to inquiries regarding CRDF Jordan policies and procedures
• Works with Finance to provide payroll data for new employees.
• Leads ad-hoc HR projects, like collection of employee feedback, SOP improvements
• Supports Senior Operations Manager with maintaining compensation structure and competitive market research
• Responsible for updating and editing HR related information into the appropriate systems
• Manages Human Resources Information System (HRIS) ensuring accurate data, utilizes the full capability of system and makes sure personnel files are accurate and current
• Responsible for maintaining hard and digital copies of employee’s records (attendance, leaves data etc.) according to policy and legal requirements
• Establish Jordan office HR department goals that support the accomplishment of the company’s strategic goals.
• Participates in the conduct of investigations when employee complaints or concerns are brought forth and bridge management and employee relations by addressing demands, grievances or other issues
• Provides day-to-day benefits administration services and acts as a liaison between employees and insurance provider
• Helps to monitor the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction.
• Coordinates the performance review process
• Support other functions as assigned by the Senior Operations Manager

Cultural Requirements: (Same for all CRDF Global Positions)

• Trust
  • Must operate to the highest standards of ethics and integrity
  • Be accountable for performance to goals and objective of the position as set by leadership
  • Be a reliable member of the team that the organization can count on
• Teamwork
  • Treat all people in a respectful and supportive manner
  • Work collaboratively with others
  • Be flexible and adaptable to change
• Effective Communication
  • Seeks to achieve shared understandings when communicating
  • Actively listens to others
  • Respects and encouraged diverse perspectives
  • Shares information openly and willingly

• Up to 5 years’ experience in recruitment, benefits administration, compensation and HR support
• Additional HR education and certification will be a plus
• Thorough knowledge of HR practices and Jordanian Labor laws
• Experience using HRIS for maintaining employee data; Knowledge of Paycom is a plus
• Excellent communication and interpersonal skills
• English language proficiency
• Ability to work well in a fast-paced environment
• Proficient in Microsoft Office; advanced Excel skills
• Problem-solver
• Strong ethical standards