The British Embassy in Amman is seeking an individual for the position of a Housekeeper, Grade – S3 (L).

Purpose of the job:

Working as part of the Embassy’s Corporate Services Team you will be responsible to provide assistant and support services to all staff members in Amman, ensuring that all areas of the embassy are clean and tidy so staff are able to work in a safe, clean and comfortable environment.

Main Responsibilities:

Working as part of a small housekeeping team you will be required to clean the following on a daily basis:

• All offices in the main building ground floor
• Kitchen and Reception
• Ladies and Men’s bathrooms
• Gym
• Outside area (only till the stairs leading to the club)
• Offices of Visa Section, IEI and Consular Section
• Consular area
• Offices upstairs under supervision
• TWG area
• DFID Office
• Security lodge
• Empty bins
• Check any water bottles and distribute when needed.

You will also be required to:

• Ensure that the stock room is up to date and refill stock (tissues, toilet rolls, cleaning products etc.) if needed.
• Assist in setting up venues, helping to move items if needed.
• Arrange the embassy garbage collection with municipality.
• Prepare coffee/tea and change room layout if required.
• Regularly check meeting rooms when not in use to ensure that they are clean and tidy.

Key Competencies and Required Skills:

• Managing a Quality Service – Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
• Delivering at Pace – Delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
• Collaborating and Partnering – People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done.
• Changing and Improving – To be effective in this area you will be open to change and might suggest ideas for improvements to the way things are done in your own work.

Essential:

·       2 years of housekeeping experience in a professional environment.

·       Fluent in written and Spoken Arabic and Basic spoken English skills.

·       Strong team player with partnering skills with a diverse range of customers

·       Organisational skills.

·       Ability to physically lift items.